Candles should never be left unattended while lit. Please remove crystals or botanicals with a heat proof tool e.g. fork, spoon, knife etc. if they float too close towards the flame of the wick. It is easy to save any charms or crystals topping your candle. Remove them and wash them in warm soapy water after cooling. Our Coconut Soy wax blend has "memory". When you light your Coconut Soy wax candle for the first time, it is very important to allow approximately two to three hours of burn time or until the candle top has a melt pool that reaches to the edge of the vessel. This is important for future burns and will prevent your candle from burning in a tunneling fashion. This is only necessary on the first burn. Trim your wick to 1/4" before each burn. Trimmed too short? Relight after removing some of the melted wax. Do not burn your candle in a breezy place such as a window or with a fan blowing towards it. Always burn your candle free of obstructions on all sides. When burned properly, you will be able to enjoy a long lasting, clean burning, fragrant coconut-soy candle. Each Candle is a unique work of art and may look different than the image on our website.